Join our team.

Pay: Starting at $50,000/year DOE
Schedule: Company Hours 9-3PM; some evenings/weekends as needed + occasional travel for shoots/meetings

Role Summary

The Social Media Manager supports The Social HQ clients with overall marketing strategy, content development, caption writing, scheduling/publishing, engagement, and reporting across a range of platforms. This role cross-functions across Creative, Concepting, Production, and Account Management to execute high-quality work that aligns with client goals and brand voice.

Responsibilities

Client account management

• Manage 7–9 client marketing presences (primarily social media)

• Maintain each brand’s voice, aesthetic, and messaging across platforms

• Collaborate with Account Management to prioritize tasks and stay aligned on client goals

Content planning & execution

• Create, plan, and maintain content calendars for each client

• Write captions and supporting copy that reflect brand voice and drive engagement

• Schedule and publish content across platforms in a timely, consistent manner

• Source and create engaging content (branded imagery, UGC, giveaways, basic influencer campaigns, etc.)

• Create content for client accounts at home, at the studio, on-location, or at content shoots as needed

Community management & engagement

• Handle engagement and monitoring across all social media channels

• Respond to comments/DMs as appropriate and escalate customer service or sensitive issues to the team

• Participate in online conversations to build brand visibility, customer satisfaction, and marketing/ecommerce support

Analytics & reporting

• Review analytics and report on marketing metrics to track progress

• Provide recommendations and adjustments based on performance insights

• Stay up-to-date on platform trends, updates, and best practices

Collaboration & meetings

• Collaborate with other departments to ensure campaigns align with overall marketing strategy

• Attend weekly/monthly meetings internally and externally (client meetings as needed)

• Assist with additional tasks as assigned

Requirements

• 2+ years experience managing social media for brands (agency experience a plus)

• Strong copywriting skills with the ability to adapt tone across different brand voices

• Strong knowledge of social platforms, trends, and best practices

• Basic understanding of paid social, social analytics/reporting, and influencer marketing

• Ability to manage multiple projects and meet deadlines while maintaining a positive, energetic demeanor

• Excellent attention to detail and proofreading skills

• Discretion and diplomacy in handling confidential company and client information

• Familiarity with tools like Slack & ClickUp (or similar)

Additional requirements

• Possess a valid driver’s license & car insurance

• Must be able to pass a background check

• Must be able to drive to the studio, client meetings, or content shoots (in/out of state as needed)

• Must be able to sit for extended periods of time, lift 30+ pounds, and stand during content shoots for extended periods

• Work at least 1–2 days in office (first 4–6 weeks of employment: 2 days/week)

TO APPLY: Email hello@thesocialhq.com with the subject line “TSHQ Careers: Social Media Manager” and include your resume + links to accounts/portfolio work you’ve managed, plus a quick intro about you, why you’d be a great fit, and your availability.